Privacy Policy

INTEGRITY POLICY

For us at Nanoks, your privacy is very important. We want to be open and transparent with our handling of your personal data. Thus, a policy that determines how your personal data should be processed and protected.

When you place an order or register as a customer on Nanoks.se, you accept the terms of purchase, as well as the prevailing personal data policy.

How do we process your personal data?

When you make a purchase in the online store, your personal information is collected. The collection takes place primarily for the conclusion of purchase agreements and the provision of offers and services.

Personal data collected

Nanoks collects the following personal information about you as a customer:

Name and social security number
Address
Phone number
E-mail
Payment details
Customer number
IP address
Information about your use of Nanok's website
Why do we process information about you?

Personal data for customers of Nanoks is processed mainly for the purpose of:
Fulfill obligations towards you as a customer. For example, fulfillment of purchases of goods, invoicing and provision of support.
Offer general customer care and customer service. For example, answering questions and correcting incorrect information.
Assess what payment methods we can offer you, for example through credit assessments.
Improve and develop services, products and features.
Fulfill delivery and warranty commitments.
Offer general customer care and customer service. For example, answering questions and correcting incorrect information.
Manage the customer relationship and provide our services.
Conduct market research with the opportunity to influence offers and services.
Perform risk management and prevent fraud.
Prevent misuse or improper use of our services.
Comply with applicable legislation.
Nanoks may also use stored personal data for statistics, market research, market and customer analyzes, business follow-up and the development of business systems and methods for purchasing goods and services.
Legal bases for Nanok's processing of personal data

All collection and processing of personal data is based on legal grounds. Your personal data may be processed in order to fulfill agreements with you as a customer, for example to carry out purchases of goods and fulfill commitments.

Your personal data may be processed with the support of your consent. Your consent must be voluntary, specific, informed and imply unequivocal consent to serve as a legal basis. Nanoks never processes sensitive personal data with the support of a balance of interests and does not perform automated processing without consent.

How long do we store information about you?

Nanoks stores your personal information for as long as it is necessary to fulfill the purposes for which it was collected. However, your personal data may be stored for a longer period of time if it is necessary with regard to statutory requirements, e.g. Accounting Act.

Access to stored personal data

Nanoks may disclose personal information to affiliates in order to fulfill our obligations and the purposes mentioned above.

Information passed on to third parties is only used to provide the above services to you, e.g. forwarders in connection with the delivery of goods, payment partners' credit information or debt collection agencies for credit information checks, identity checks and collection of receivables.

We never transfer your personal information for marketing purposes to third parties. Nanoks may disclose your personal information if necessary to comply with applicable laws or government requirements, to safeguard Nanok's legal interests or to detect, prevent or alert to fraud and other security or technical issues.

What are your rights?

We will, at your request or on your own initiative, correct, delete, de-identify or supplement your information if it is found to be incorrect, incomplete or misleading.

As a registered user, you have the right to request:

Access to your personal information. You have the right to receive a register extract or a copy of what personal information we have about you.

Correction of your personal data. Upon request, Nanoks will, without undue delay, correct inaccurate or incomplete information about you.

3. Deletion of your personal data. You have the right to request that your personal data be deleted if it is no longer necessary for the purpose for which it was collected. In the event of a statutory requirement for the storage of your personal data or when there are other legitimate reasons why Nanoks must save your data, such as unpaid debts, your personal data cannot be deleted. We will then end the processing that is done for purposes other than complying with the law.

Use of cookies and other tracking techniques

Nanoks uses cookies. These cookies are deleted when you close your browser. If you open a new browser window, new cookies will be created. We store information in the cookie as a random value that is used to create anonymous statistics in our online store.

Contact Us

Do not hesitate to contact us if you have any questions about how we process your personal data, this Privacy Policy or if you want to request an extract from the register.

Our contact information is:

Nanoks@live.se

Nanoks

Sören 647 952 44 Töre